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Return Policy

  • Most products (other than special orders) are returnable for any reason - within 30 days of the delivery date without a restocking fee. See limitations below.

  • A restocking fee will be added to the return of any non-stocking special ordered items. This restocking fee is subject to the vendor’s agreed upon percentage. For specific vendor restocking information please email:

  • A credit will be issued to the original purchase method within 3-5 days from the date the item is received and checked by Newark Truck Center.

  • A return can be initiated by emailing: or by calling (973) 381-7278.

  • All returned items must be sent to:

Newark Truck Center - Returns
451 Frelinghuysen Ave
Newark, NJ 07114
Phone: (973) 381-7278
Fax: (973) 589-3447

  • Please use a shipping carrier that provides package tracking capability. UPS, FedEx, and USPS all provide this service. Package tracking is extremely helpful to resolve any disputes. and gives you a record of the return date.

  • You are responsible for return freight costs. 

  • Please email your package tracking information to us at so that we may assist you with the expediting of your return credit.

What if the error was made by Newark Truck Center (e.g. wrong part delivered etc.)?

  • If the error was made by Newark Truck Center or our supplier / partner, we will credit the full amount of the order (part price + Tax + any freight / Handling) paid by you. We will also provide the prepaid return label free of charge.


Limitations on items that can be returned

  • Items that were installed cannot be returned

  • Items that were modified cannot be returned

  • Electrical items cannot be returned

  • All sales are final after 30 days. The product must be new, in salable condition and in the original packaging. 

  • Unacceptable returns will be sent back to the customer on request at the customer's expense.


Large returns that require freight

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